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Susan Rider

Vice President, Employee Benefits & Human Capital Strategies

317.686.6459 |

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Susan joined Gregory & Appel in 2008 and is Vice President, Employee Benefits & Human Capital Strategies.  She has been recognized by EBA Magazine to be among "25 Most Influential Women in Benefit Advising".

Susan serves as an integral extension of the benefits/finance/HR staffs of private and publicly traded businesses. She is a business advisor who brings added value to employers by identifying options to mitigate rising costs, improve the health of employees and their dependents, and represent them in complex negotiations with insurers over how best to design and finance their health and benefit programs and ancillary coverage lines.

Susan is a market innovator who has expertise in alternative coverage mechanisms such as self-insurance options, including Captive solutions.  She leads G&A's compliance committee as well as the Human Capital Management division.

Susan's primary focuses include: Wholesale/Retail, Captives, Public Entities, Manufacturing, Technology Firms, Start-ups as well as Healthcare.

Susan received her Masters' Degree in Strategic Leadership (HR) from the University of Indianapolis - Capstone Project "Human Resources Transformed by Process Efficiency". Susan obtained her Bachelor's Degree in General Studies with a Concentration in Organizational Leadership from IUPUI. Susan holds her Human Resource Certificate.

Susan's certifications include: ACA, Certified Self-Funding Specialist (CSFS), Consumer Directed Health Care (CDHC) & Wellness.

In her industry accomplishments, Susan been elected by her peers for the following positions: 

  • Indianapolis Association of Health Underwriters (IAHU)
  • Past President & recipient of the Spirit of Excellence Award in 2012
  • Indiana State Association of Health Underwriters (ISAHU) - Past President & recipient of the Legislative Excellence Award
  • Emerging Leader of the Year and Committee Member of the Year
  • National Association of Health Underwriters (NAHU)
  • Past National Media Chair & Yong Agents Chair.

Authored Blogs

At Gregory & Appel, Health Insurance is One Size Fits One

Feb 14, 2018

By Susan Rider — When Amazon, Berkshire Hathaway, and JPMorgan Chase announced a few weeks ago that they were forming a partnership to cut health costs and improve services for employees, spokesmen for the giant companies explained ... Read More

Beyond Best Practices Subtract Harassment. Add Respect.

Dec 11, 2017

By Susan Rider — Accusations and resignations, more accusations and even more resignations – how did we get here? What brought us, we wonder, to this “perfect storm” around harassment in the workplace? It is ... Read More

Unpacking the Executive Order on Healthcare - Where Do We Go Right Now?

Oct 13, 2017

By Susan Rider — Thousands of Hoosiers covered under the Affordable Care Act are wondering “What now?” in the wake of President Trump’s issuance of the “Presidential Executive Order Promoting Healthcare ... Read More

Health Care Update: Progress at a Snail's Pace

Aug 11, 2017

By Susan Rider — With the latest “repeal and replace” initiatives failing to gain traction in the Senate, it appears that whatever forward movement towards health care reform is going to be, at least for now, regulatory ... Read More

Sticking Points on the Path to Healthcare Reform

Jul 10, 2017

By Susan Rider, Benefits & Human Capital Consultant Before, during, and even after - Fourth of July fireworks have been in full force. Meanwhile, the legislative ”fireworks” appear to be far from over when it comes to the ... Read More

Boots on the Ground and a Voice at the Table

Feb 20, 2017

Flying home from the NAHU Capitol Conference, I couldn’t help but have a real sense of encouragement, glad to be playing a role in our agency’s “boots on the ground” approach to impending healthcare reform.

Read More