Dustin joined Gregory & Appel in 2015 and serves as the Personal Lines and Small Business Unit Manager. Throughout his career, Dustin has served in key management and leadership roles in the insurance industry both on the broker and carrier side. Additionally, he has experience in operational management and development of customer call centers. This background provides him with a deep understanding of the client experience and how to deliver the best service to each of our clients. When he's outside of the office, Dustin enjoys spending time with his wife and four children.